Cookie Policy

COOKIE POLICY 

The website https://hotels.yurbban.com/ (the “Website”) is operated by YURBBAN WORLDWIDE, S.L., which may use technology known as “cookies” to collect information about use of the Website. We may use cookies to make it easier for you to browse the Website, distinguish you from other users, improve your experience and identify issues so that we can improve our Website. With your consent, we may also use cookies to learn more about your preferences and personalise the Website according to your individual interests. 

This Cookie Policy is intended to provide clear and accurate information about the cookies used on our Website at any given time. For further information about the cookies used on the Website, please email gdpr@yurbbanhotels.com. 

COOKIES 

A cookie is a file downloaded to your device (computer or mobile device) to store data that may be updated and retrieved by the party responsible for installing it. 

Information collected through cookies may include the date and time of visits to the Website, pages viewed, time spent on our Website and websites visited immediately before and after it. 

TYPES OF COOKIES THAT MAY BE USED ON THE WEBSITE 

Session cookies 

These cookies are sent to your computer and managed exclusively by us to ensure the Website works better. We use the information collected to improve the quality of our service and your user experience. 

Persistent cookies 

These cookies remain in your browser for longer, allowing us to recognise you as a returning visitor and tailor content to your preferences. 

Technical cookies 

These cookies enable users to browse the Website and use its various options and services, such as managing traffic and data communications, identifying sessions, counting visits and using security features while browsing. 

Functional, preference or personalisation cookies 

These cookies remember information so that users can access the service with particular features that may distinguish their experience from that of other users, such as language, or the appearance or content of the service depending on browser type or access region. 

Analytics or measurement cookies 

These cookies, processed by us or third parties, allow us to count users and measure and statistically analyse how they use the services offered. We analyse browsing on our Website to improve the products and services we offer. 

Marketing or other cookies 

These cookies, processed by us or third parties, allow us to analyse your internet browsing habits so that we can show advertising related to your browsing profile. 

Specifically, we currently use the following cookies: 

Cookie name 

Type 

First / third party 

Provider 

Purpose 

Duration 

hijiffy_track_uuid 

Analytics / Statistics 

Third party 

HiJiffy 

Assigns a unique global identifier to the user to record events and interactions with the chat service. 

29 days 

hijiffy_track_uuid_[CLIENT_ID] 

Analytics / Statistics 

Third party 

HiJiffy 

Assigns a unique identifier to the user associated with the client to record and analyse interactions with the chat service. 

29 days 

hijiffy_track_wid_[WIDGET_TOKEN] 

Analytics / Statistics 

Third party 

HiJiffy 

Assigns a unique identifier to the user for a specific chat widget to record events and interactions with that widget. 

29 days 

wg_[WIDGET_TOKEN]_hj_ut 

Functional / Preferences 

First party 

HiJiffy 

Stores a unique user identifier to recognise the user and retrieve a previous chat conversation, where one exists. 

1 year* 

wg_[WIDGET_TOKEN]_hj_web 

Functional / Preferences 

First party 

HiJiffy 

Stores information about the chat widget status, such as whether it is open or closed, to maintain its configuration during browsing. 

1 year* 

wg_[WIDGET_TOKEN]_hj_hm_mx 

Functional 

First party 

HiJiffy 

Cookie associated with the operation and maintenance of the chat widget state. 

Approx. 1 year** 

CONSENT 

When you first visit our Website, a banner will appear allowing you to view information about the cookies used and, where applicable, consent to their use. If you do not accept cookies, only technical cookies strictly necessary for the operation of the Website will be installed on your device. 

DISABLING OR BLOCKING COOKIES OR WITHDRAWING CONSENT 

Non-essential cookies are not required to use our Website. You can block or disable them using your browser settings to refuse all or some cookies. Most browsers can notify you when cookies are present or reject them automatically. If you reject them, you may still use our Website, although some services may be limited and your experience may be less satisfactory. For further information on deleting, disabling or blocking cookies, please visit: 

You can also find instructions for your browser at the following links: 

If you wish, you can watch videos produced by the Spanish Data Protection Agency explaining how to configure privacy settings on different platforms and devices: https://www.aepd.es/ 

http://www.aboutcookies.org/Default.aspx?page=2 

https://support.mozilla.org/es/kb/habilitar-y-deshabilitar-cookies-sitios-web-rastrear-preferencias 

http://support.google.com/chrome/bin/answer.py?hl=es&answer=95647 

https://support.microsoft.com/es-es/topic/eliminar-y-administrar-cookies-168dab11-0753-043d-7c16-ede5947fc64d 

http://support.apple.com/kb/ph5042 

http://help.opera.com/Windows/11.50/es-ES/cookies.html 

CHANGES TO THE COOKIE POLICY 

We may update our Website Cookie Policy. We therefore recommend that you review it whenever you visit our Website to remain informed about how and why we use cookies. 

This Cookie Policy was last updated in October 2026.